Effective Date: 08/01/2026
Southwest Soils & Water, operated by Southwest Soils, Inc. (“Southwest Soils & Water,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our services.
We may collect information you provide directly, including your name, business or project information, email address, telephone number, service details, scheduling information, and communications you send to us.
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information, and pages viewed.
We may use information to:
If you provide consent to receive text messages from Southwest Soils & Water, we may use your mobile number to send messages related to job questions, scheduling information, site visits, completion updates, and related customer-care communications.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchasing goods or services.
We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information with service providers solely as needed to provide requested communications and services. Those service providers may not use your mobile information for their own marketing.
We may share information with trusted service providers that help us operate our business, provide services, maintain systems, communicate with customers, or process information on our behalf. These providers may use information only to perform services for us and must protect it appropriately.
We may also disclose information when required by law, to respond to legal process, protect our rights or safety, investigate fraud, or support a business transfer.
We do not sell personal information.
We retain information for as long as reasonably necessary for the purposes described in this Policy, including business, legal, accounting, and recordkeeping purposes. We use reasonable administrative, technical, and physical safeguards designed to protect information, but no method of transmission or storage is completely secure.
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You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and business-record requirements. You may opt out of SMS messages at any time by replying STOP. For assistance with SMS communications, reply HELP or contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the Effective Date.
For privacy questions or requests, contact:
Southwest Soils & Water
305 Oak Street
Hillsville, VA 24343
Email: info@swsoilsandwater.com
Phone: 276.728.3222